About WFC Resources

Susan Seitel is WFC Resources president and founder. One of the nation's leading pioneers in the field, she has been helping companies, organizations and governments transform their culture since 1984. She writes the company's publications - the Work-Life Newsbrief & Trend Report and the Manager's Quarterly - has authored several special reports and publications on a variety of subjects, and most recently published The Eleven Essential Steps to Designing a Successful Work-Life Program. Susan was a founding board member of the Alliance for Work-Life Progress.

Rachel Hastings, vice president, is responsible for our training, e-training and consulting services, as well as business development and marketing. She has over 15 years experience as an internal and external organizational consultant and trainer. She holds a bachelor's degree in social psychology and has held several senior management positions internationally, including director of the British Chamber of Commerce in Mexico. As a project manager in U.K. local government, she created a web-based management and information system to integrate healthcare provision for the over ‘60’s.

Anne Nolan, operations and customer support manager, makes sure Work-Life Clearinghouse members and consulting clients get the support they need. Anne has a law degree and an MBA, and extensive experience in the field of work-life. She's the first responder when members need help to find the right information, searching our database to help them benchmark and make the business case for their work-life initiatives. In addition to handling Clearinghouse membership and customer support, she's in charge of the WFC Resources office. Anne is an advisory board member of Take Back Your Time.

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Latest Research...

Fed office says the payoff for teleworking is “extraordinary”

The office of the Inspector General for Tax Administration may be the current federal champion when it comes to teleworking, with 86% of its employees now working remotely.
The agency has been able to close a few offices, and “productivity levels have gone up every year exponentially,” says Jennifer Donnan, who helped get the program going. The office has taken steps to improve communication, purchasing computer video cameras for the staff. All have agency laptops, and Associate Inspector General Larry Koskinen says the cameras make for more efficient meetings with good personal interaction. Conducting one conference online saved about $7,000 in travel costs. Says Koskinen, “It’s really pretty extraordinary.” Most federal agencies have expanded their telework programs or at least held steady, but the Pentagon cut its numbers of remote workers from 34,880 to17,921. A report gave two reasons having to do with security and war efforts, but neither, says this article, fully explain the cutback.
# 24701 THE WASHINGTON POST, 3-11-09

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