The Eleven Essential Steps

WFC Resources' book, "The Eleven Essential Steps to Designing a Successful Work-Life Program," is a 173-page, comprehensive manual for the work-life champion. Opening chapters define work-life and lay out the business case for work-life, childcare and caregiving assistance.

The first few chapters discuss research findings and best practices that have taught us valuable lessons about how to increase productivity and engagement. We learn how others have succeeded in reducing absenteeism, turnover and health care costs. And we take advantage of WFC Resources' experience with tips and suggestions for creating a flexible, supportive workplace.

Then the book goes to work. It will help you . . .
• Solicit support from top management and build a strong case for a work-life task force
• Interview former employees, top management, HR staff and current employees to identify needs (questions included)
• Form a work-life task force (agendas for 13 meetings included)
• Educate yourselves about work-life
• Analyze company policies and culture
• Survey employees
• Conduct focus groups (questions included)
• Explore community resources
• Benchmark
• Organize the data, determine recommendations and justify each one
• Present your findings to top management 

Get your copy:
In PDF format ....................................................................................... $39.95
As a book ...............................................................$49.95 (includes shipping)

“The Eleven Essential Steps to Designing a Successful Work-Life Program Is the A to Z guide for work life professionals. It is the beneficiary of Susan Seitel's enormous wisdom and experience over the years. If there is something she hasn't covered in this book, I couldn't find it! It is the "essential" guide.”
Ellen Galinsky, President, Families and Work Institute

"The Eleven Steps is a must. It’s a concise "how-to" guide for anyone beginning work/life initiatives, and a good review for those who may need to assess the impact of work/life initiatives on a company's culture. Easy to read, based on great experience with sound science and research to back it up. It will save you time and consulting fees. I loved it."
Annette Byrd, Manager, US Work/Life Solutions GlaxoSmithKline

“Susan Seitel, work-life pioneer, has compiled an extraordinary, thorough, helpful and practical guidebook on how to initiate a work-life program. Her easy-to-read style makes even the novice able to comprehend what is considered a complicated topic. Susan's years of experience show in every chapter; her examples are realistic, and her solutions – especially in answering typical objections – are most helpful. No matter what stage of work-life development you’re in, this a ‘must buy’ for your resource library.”
Bonnie Michaels, President, Managing Work & Family

"Here's a workable and well-thought-out process for designing a corporate work-life program. It places a heavy emphasis on employee involvement and management buy-in. I especially enjoyed the step on forming a work-life task force. Having facilitated a number of work-life task force strategy meetings for companies I've worked with, it's been my experience that the work-life program will succeed or fail in large part based on the thought given to the task force selection process. Seitel's task force selection suggestions are right on the mark.”
Rich Federico, Managing Partner, Workplace Innovation

“The Eleven Steps is a well-written, engaging, and incredibly comprehensive guide; a real nuts and bolts approach that takes you through every step of designing a work-life program. This book will surely be a gold mine for anyone just beginning to explore work/life, but it will also be of interest and value to experienced veterans since there are always gaps to fill and new frontiers to explore. I found the chapter on focus groups particularly rich and a good example of the range of information covered – from the nitty-gritty details of setting up the room to the finesse required to deflect someone who’s monopolizing the conversation. All the stuff you need to know, with just the right amount of first-hand experience illustrations. A good mix of the practical and the ideological."
Nancy Montgomery, Mgr, Work/Life Initiatives, Memorial Sloan Kettering Cancer Center

“Susan Seitel’s Eleven Steps is a tremendous resource for work-life practitioners who can't spend their time on exhaustive research to get their programs in place. This book provides a 360 degree view of all the steps involved in implementing and integrating work-life best practices. Complete with dozens of real-world examples that illustrate important points and demonstrate specific techniques and procedures, 11 Steps to Designing a Successful Work-Life Program provides all of the cutting-edge tools managers need to design, construct, and implement effective work-life programs."
Kathy Kacher, President, Career/Life Alliance

Get your copy:
In PDF format ....................................................................................... $39.95
As a book ...............................................................$49.95 (includes shipping)